Help Center

You Ask - I Answer

Are you seeing clients during the COVID-19?

Since the beginning of COVID, we choose to follow the CDC guidelines. We are fortunate to be able to provide options to start/continue therapy via phone and video sessions. We are all feeling very stressed and unfortunately isolating does not help. There are ways to stay in touch with loved ones and friends, as well as a therapist. Please give us a call if you have any COVID concerns regarding therapy.

What’s the process for starting counseling?

Making the decision to seek support is a hard one. I want to make the process as easy as possible. Call me at 949-835-3786 . If we are in session or unavailable, leave your name, number, and a few good times to reach you. We will call you back within 24 hours, if not sooner. This is a great time to ask questions and briefly discuss what you would like to address in therapy. Based on therapist availability and whether we will be a good fit, we will schedule your first appointment. You can also reach us viz email at infor@newperspectivecounseling.com.

What is your fee?

We offer :

50 minute individual sessions for $125-155.

50-minute relationship therapy for $145-175.

Group therapy varies, please check with your therapist

You may pay by cash or credit card. 

Do you take insurance?

Yes, we currently accept Cigna, Optum, Humana, Oscar, United Healthcare and Blue Shield of California. If you have a different insurance provider we can provide you with a superbill/receipt to submit to your insurance company for reimbursement. As insurance companies differ in their policies, please verify your plan's mental health benefits for out-of-network mental health providers. Not all plans will reimburse out-of network providers. 

 

Please note that some clients choose to pay privately as insurance providers require a mental health diagnosis for your records and may limit your number of sessions.

What is your cancellation policy?

Clients that cancel with less than 24 hours notice will be responsible for the full session fee.

Is therapy confidential?  

In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client.

However, there are some exceptions required by law to this rule. Exceptions include:

  • Suspected child abuse, dependent adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately.

  • If a client is threatening serious bodily harm to another person. The therapist is required to notify the police.

  • If a client intends to harm themself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

  • If you use insurance your Diagnosis is sent with billing and the insurance company can request your records.  

If you have any other questions please feel free to
e-mail or call